Green Teams Employee Engagement


The Guardian Sustainable Business Awards

The Guardian, Market: UK, Year: 2016

The Guardian Sustainable Business has some great case studies from their annual Sustainable Business Awards. Check out winners in Engaging Employees from 2016 and past years like 2013. Discover how Engaging employees is about more than just financial incentives.

Employee Engagement and Risk Management

The Economist, Market: Global, Year: 2015

Employees are often said to be a company’s biggest resource. It is equally true that they are its biggest liability. Scarcely a week goes by without a company falling victim to employees-turned-enemies-or-embarrassments… Read more

 10 Sustainability Leadership Tips

Bob Langert, GreenBiz, Market: US, Year: 2015

Working on the front lines of a very visible brand is filled with action: problems to solve; surprises- some interesting, some bad; rubbing shoulders with fascinating NGOs and business leaders; full of frustration at times; full of fulfilment so much of the time. Bob Langert, Former Vice President of Sustainability, McDonald’s shares his 10 sustainability leadership tipsthat could stop HR lead saying: “We see you more as a follower, a good soldier, not a leader.”

How Top Managers Motivate & Energise Employees

GoToMeeting, Market: UK, Year: 2015

From hitting targets to dealing with clients, managers have a difficult and demanding at the best of times. One of a manager’s primary responsibilities- and one of the most frustrating – is continually motivating and energising an ever-evolving workforce. Failing to effectively tackle this crucial element of management can lead to an ineffective team that’s unable, or unwilling, to meet important business targets. This white paper look at how top managers motivate their team, examining a range of tips and techniques aimed at helping you keep healthy, happy and energised employees…Download Here

10 Steps on the Sustainable Event Pathway

Sustainable Event Management: A Practical Guide, Market: Global, Year: 2015

Like any management or business plan, when managing the sustainability impacts and opportunities related to your event, you’ll need to have a vision and a pathway to action. The following steps will help you to establish a framework to get you where you want to be… Read more

Building Capabilities for Performance

McKinsey&Company, Market: Global, Year: 2015

The capabilities that companies need most have evolved, but methods of building those skills have not. Our survey finds that the most effective companies focus on sustaining skills and linking learning to business performance… Read more

Diversity and an Aging Workforce

Rida Bilgrami, SustainAbility, Market: UK, Year:2015

Companies that have focused on adapting their business practices to accommodate older workers are seeing financial returns and productivity gains. For example, since retailer B&Q began actively recruiting store clerks over the age of 50, its staff turnover is six times lower, while short-term absenteeism has decreased by 39%. Unilever UK estimates that it gains six euros in productivity for every one euro spent on a wellness program designed to prolong the working life of its older employees… Read more


Benefits of an Aging Workforce

Vincent Jones, Diverse Connections, Market: Australia, Year:2015

Due to the current economic environment, companies need to adapt and change their working practices along with it. And as companies evolve, employers need their workers to remain flexible. But are organizations still paying lip service to Diversity and Age Positive legislation, or are we seeing tangible benefits from investment in an older and diverse workforce?… Read more


Why marketers should keep sending you emails

Nora Aufreiter, Julien Boudet, and Vivian Weng -McKinsey&Company, Market: Global, Year:2014

There’s a reason your inbox always seems jam-packed: e-mail marketing works. But companies can get smarter about ensuring every message counts… Read more


A mentally healthy workplace provides a positive return on investment Market: Australia, Year: 2014

Untreated depression costs Australian employers $12.3 billion every year through absenteeism, reduced productivity and staff turnover. A mentally healthy workplace however provides a positive return on investment. Research by PwC has shown that effective interventions to create a mentally healthy workplace will, on average, have a positive return on investment (ROI) of 2.3.Read more…

Engage Toolkit

Business in the Community Market: UK, Year: 2014

The ENGAGE Toolkit is designed to help organisations develop an Employee Community Engagement (ECE) program for international companies.

Designing for Social Purpose – Corporation 20/20 Market: Global, Year: 2014

Discover Corporation 20/20 an international, multi-stakeholder initiative that seeks to develop and disseminate a vision and pathway for 21st century corporations in which social purpose moves from the periphery to the heart of the organisation.

Getting unemployed and homeless back to work

Business in the Community Market: UK 2014

This short questionnaire will give you a snapshot of how your company is doing on this agenda and provide top tips to support you. The resulting report will assess your company’s existing recruitment practices and identify areas where your organisation can do more. The test takes less than 8 minutes to complete.


Does your pitch make sense to your CFO?

Sustainable Brands. Market Global, 2013

Many experts have been observing in recent months that innovating for sustainability seems to be approaching mainstream attention, particularly at Fortune 500 companies and among forward-looking social entrepreneurs. The growth of the Sustainable Brands community certainly supports that claim, with an audience of over 2,800 boasting more than $4 Trillion in combined annual revenue represented at SB’13 earlier this year. At the same time, however, in the majority of cases sustainability is still not part of the firm’s core strategy. And we can’t expect to be on the right long-term trajectory if all we do is encourage employees to switch to double-sided printing. More…


2013 Profile of the Professionals.

The Carroll School of Management,The Boston College Centre for Corporate Citizenship. Market USA, 2013

It’s no surprise over half of CSR practitioners are hired from the organizations within which they already work. This research examines job satisfaction, professional development, motivations, and compensation of people working in corporate citizenship roles. More…


Building a Career in CSR: Strengthening Your Career With Purpose

CSR Wire. Market: USA, 2013

This article by James Temple rightly asks What aren’t we doing (as CSR and sustainability practitioners) to help connect emerging leaders with our profession? More…


Carers: A business responsibility and social opportunity

Ethical Corporation: David Grayson. Market: UK, Year: 2013

The business case for developing carer policies is emerging. Caring for friends or relatives is part of daily life for many, and employers as well as their employees have much to gain if the needs of carers become part of corporate responsibility. This essay by MOSS Ambassador David Grayson suggests

a seven step approach. Note: Copies of David Grayson and Adrian Hodges Everybody’s Business (2001) and Corporate Social Opportunity (2004) are available from the MOSS bookstore.Download the order form here.


Fact or fiction? Stereotypes of older Australians Research Report 2013

Australian Human rights Commission. Market: Australia, Year: 2013

The growth in the number of older Australians provides significant benefits and opportunities for Australia. For example, older Australians are a large and growing consumer market for an extensive range of products and services. Research also shows that an increase of 5% in paid employment of Australians over the age of 55 would result in a $48 billion impact on the national economy, every year.The benefits for our economy, for corporate Australia and for older Australians themselves, are clear.  This report shows it’s time to remove the barriers that prevent many older Australians from reaching their full potential in workplaces and the community.


Gen Y – In Search of Purpose

SalterBaxter. Market: Global, Year: 2013

If you want to attract and keep Gen Y workers, your social purpose must be authentic and clearly understood. As the baby boomers hit retirement age, Generation Y is rising through the ranks in businesses around the world. But what makes this cohort of 80s kids tick? How do they want to live, and what will their passion for change mean when they take over the reins of the global economy in 10-20 years time? This Gen Y short explores what you’ll need to do to get the best of the new breed on board with your business.

Givers take all: The hidden dimension of corporate culture

McKinsey. Market: Global, Year: 2013

This report suggests by encouraging employees to both seek and provide help, rewarding givers, and screening out takers, companies can reap significant and lasting benefits. Givers take all: The hidden dimension of corporate culture report

Globescan Trends

GlobeScan. Market: Global, Year: 2013

If there were ever a time when business could afford to ignore the world “out there,” that time has long passed. The speed of social change can be dizzying and only organizations that understand and respond to the way that societies are transforming themselves will thrive.

GlobeScan has been tracking trends among stakeholders and the general public across 25 countries for over two decades. From their unparalleled exploration of trends, it is clear the world has changed dramatically and many global management teams are ill equipped to navigate the shifting landscape. Discover insights in Reputation, Brand, Sustainability and Engagement.

Managing the people side of risk

Global McKinsey and Company. Market: Global, Year: 2013

Companies can create a powerful risk culture without turning the organization upside down. Yet processes and oversight structures, albeit essential, are only part of the story. Some organizations have found that crises can continue to emerge when they neglect to manage the frontline attitudes and behaviors that are their first line of defense against risk. Managing the people side of risk report


Professional and Climate Change: How professional associations can get serious about global warming

West Coast Environmental Law. Market: Canada, Year: 2013

Climate change is a cross-cutting issue that affects advice and decision-making in many different professions. From architects and engineers advising in the construction of a factory that will produce greenhouse gases, to professional foresters or biologists advising on the longterm survival of a forest ecosystem type, professionals are advising clients on climatechange and its implications.


There are very real practical challenges involved in a professional body moving to require its members, many of whom currently have only limited training on climate change, to tackle the climate change implications of their decisions. This guide provides insight into activities associations can undertake for their members to address climate change.


Redefining Value: The New Metrics of Sustainable Business.

Sustainable Brands. Market: Global, Year: 2013

This white paper frames the conversation and provides key takeaways from New Metrics of Sustainable Business Conference in 2012 in the form of reflections on recent lessons and forthcoming opportunities. It examines new forms of value, or newly-quantified existing economic, social and environmental impacts, on three fundamental levels: Product & Service Value, Organizational Value and Societal Value.

The Financial Times special report on Responsible Business 2013

Business in the Community and The Financial Times. Market: UK, Year: 2013

This report explores the role of brands to help consumers make ethical lifestyle choices, the changing nature of NGO activism and its impact on corporate behaviour, values, ethics and employee engagement and social return on investment measurement. The report also acknowledging some of the challenges of responsible business, such as the balance between short-term profit and long-term sustainability, the battle to balance commercial self interest with societal benefit and the growth of anti corporate activism.


Winning the Talent War, for Good. A Call to Engage, Retain, and Build the Market for Top Talent in Impact Careers.

The Aspen Institute + Harvard Kennedy School, Centre for Public Leadership. Market: USA, Year: 2013

Winning the Talent War, for Good includes a range of strategies created by and for impact practitioners and young talent alike to address this challenge. In addition to underscoring the need for top talent in this field, this Aspen Institute Impact Careers Initiative (ICI) report seeks to help practitioners better understand the drivers of career choices among top talent and undertake key strategies for engaging, retaining, and building the market for the next generation of top talent in impact careers.

Women in male-dominated industries: A toolkit of strategies

Australian Human rights Commission. Market: Australia, Year: 2013

This toolkit is designed to assist leaders in organisations to develop and implement constructive and sustainable strategies to increase the representation of women in non-traditional roles in male-dominated industries. It provides practical suggestions and examples of different kinds of workplace strategies and mechanisms across four areas of: attraction, recruitment, retention and development of women.


Working past our 60s: Reforming laws and policies

Australian Human rights Commission. Market: Australia, Year: 2013

As a society, we have been slow to recognise that millions of older Australians are locked out of the workforce by age discrimination. We are only now starting to understand what a terrible waste of human capital this situation represents; a loss to the national economy and to businesses large and small, and a loss to the individual who is pushed out of the workforce prematurely. This guide will help you to understand Why the workplace will depend on older workers, the benefits of an older workforce and much more.


Your Rights at Retirement: A guide to making decisions and navigating your entitlements in later life.

Australian Human rights Commission. Market: Australia, Year: 2013

This guide helps you or your employees to navigate the different phases of ageing. It covers topics from setting up a retirement budget through to considering options for aged care. It can be used as a reference guide when you need to check a topic, or it can be read from cover to cover to get a snapshot of the services and supports on offer.


Integrating ESG issues into executive pay

Global Compact LEAD. Market: Global, Year: 2012

The main objective of the resulting guidance is to support and enhance the investor-company dialogue on these practices. The set of recommendations and guidance points presented aspire to reflect a common understanding of major opportunities and challenges, as well as practical examples. This document will therefore provide a tangible engagement tool to guide dialogue between shareholders and investee companies on this topic, and help improve corporate boards’ practices to the benefit of both companies and their investors.

Integrating_ESG_issues into executive pay.pdf


Keeping Work. Supporting homeless people to start, stay in, and thrive at work: A guide for employers

Business in the Community. Market: UK, Year: 2012

It shows that homeless people do not need much targeted support from their employer to stay in and thrive in work: instead they benefit from good, all-round employment practice such as well-planned inductions, regular supervisions, clear guidance about their role, and support around understanding how to behave in the workplace. Keeping Work. Supporting homeless people to start, stay in, and thrive at work: A guide for employers


Know your rights: Racial discrimination and vilification

Australian Human rights Commission. Market: Australia, Year: 2012

This guide will provide insight into definitions and examples of discrimination and indirect discrimination. It addresses discrimination and harassment in the workplace and much more.


More Women Equal Smarter Groups

MIT. Market: Global, Year: 2012

MIT discover “having a bunch of smart people in a group doesn’t necessarily make the group smart.” Almost everybody would make the natural and logical assumption that a group of the smartest people in the world would be the smartest team in the world, since their collective intelligence would be even greater than the sum of their individual intelligences. But this might not be the case… unless maybe there were enough women on the team. Women were found to generally scored higher on interpersonal intelligence, or as /> this study describes it, “social sensitivity.” With enough women, teams usually have a better dynamic and stronger group cohesion because females are more inclined to increase the number of conversational turns and perceive the emotions of other members, which in turn creates a more conducive work environment. Listen to an interview with Anita Woolley


Principles to promote and protect the human rights of international students

Australian Human rights Commission. Market: Australia, Year: 2012

The implementation of these high-level, human rights-based Principles enhance the safety and well-being of international students in Australia. This guide encourages all those working with international students to consider how the principles can be effectively adopted and implemented in the ongoing development of policies and services relating to international students.


The Impact of a Corporate Culture of Sustainability on Corporate Behaviour and Performance

Harvard Business School. Market: Global, Year: 2012

This paper investigates the effect of a corporate culture of sustainability on multiple facets of corporate behaviour and performance outcomes. Using a matched sample of 180 companies, they find that corporations that voluntarily adopted environmental and social policies by 1993 – termed as High Sustainability companies- exhibit fundamentally different characteristics from a matched sample of firms that adopted almost none of these policies – termed as Low Sustainability companies.

They provide evidence that High Sustainability companies significantly outperform their counterparts over the long-term, both in terms of stock market and accounting performance. The outperformance is stronger in sectors where the customers are individual consumers, companies compete on the basis of brands and reputation, and in sectors where companies’ products significantly depend upon extracting large amounts of natural resources.



Upskilling towards a sustainable future – briefing note

Business in the Community. Market: UK, Year: 2012

This briefing note makes the case for companies to develop new skills for a sustainable economy in order to become the transformational leaders of the future.


What’s the risk? Employing young adults with criminal convictions.

Business in the Community. Market: UK, Year: 2012

Employers are constantly considering risk during recruitment – risk that a person may not fit with the culture of the organisation, risk that a person may not have the skills required to do their job, risk they may be unreliable and untrustworthy, etc.

When recruiting people with unspent criminal convictions, employers may perceive a risk of reoffending, risk of harm to self, others or society, negative reaction from existing workforce and risk of media or third parties uncovering the employment of an ex-offender and using this information to paint the company in a negative light. These risks are perceived to be significantly higher than when employing those without unspent criminal convictions although many of the above theoretically still apply (i.e. risk of harm to self, others or society and a negative reaction from colleagues to an individual).

The recommendations in this report, hope to inform the debate about the perceived risk that young adults with unspent criminal convictions pose to potential employers. It also hopes to start to mitigate some of that risk by informing employers and third party referral partners of current practice. It also hopes to add to the growing body of evidence that suggests it is possible and desirable to provide employment opportunities to young people with unspent criminal convictions.

Social Intrapreneurs – An Extra Force for Sustainability

School of Management, Cranfield University Market: UK, Year: 2011

 This Guide elaborates on social intrapreneurs, who are people within a large corporation who take direct initiative for innovations which address social or environmental challenges profitably. Typically, they are going against the grain and challenging their employers.

In the accompanying video, David Grayson and Heiko Spitzeck discuss the anatomy of social intrapreneurship.

Supporting Corporate Responsibility Performance Through Effective Knowledge Management

School of Management, Cranfield University Market: UK, Year: 2011

This  how to guide shows how organisations can identify, manage, and use knowledge for better Corporate Responsibility (CR) performance. This guide, based on interviews with leading CR practitioners, highlights the role of the CR practitioner as a ?master storyteller’ who builds a corporate ?community of CR practice’ whose members craft the organisation’s sustainability ?story’.

Governance of Corporate Responsibility: Doughty Centre “How To” Guide

School of Management, Cranfield University Market: UK, Year: 2011

Imagine a Financial Times reporter asking you critical questions on corporate responsibility (CR) issues of your organisation’s strategy and your governance arrangements for this strategy. How comfortable would you feel being a board member of a CR leader or a laggard? Corporate governance for CR can make a significant difference! This is especially true as CR has become part and parcel of good business and risk management and therefore, should be managed as such. [unrecognized beecos tag: {

This guide}] aims to explain how to integrate CR and sustainability issues within the governance framework of an organisation, providing some answers from CR leaders as well as outlining some potential pitfalls. Our recommendations have been compiled from a wide array of reports and academic research.

Engaging Employees in Corporate Responsibility

School of Management, Cranfield University Market: UK, Year: 2011

Engaging employees is one aspect of being a responsible business, since a company’s impact in its workplace, i.e.that it is a good employer and a great place to work, is a core aspect of corporate responsibility. Simultaneously, engaged employees are critical for a company wanting to improve its overall performance as a responsible business. In turn, responsible business practice helps further motivate and engage employees. It is a virtuouscircle: engaging employees is simultaneously an enabler of, a major component of and a key result from Corporate Responsibility This guide will assit your organization advance it’s CR aspirations.

Assessment Checklist for SMEs in Hong Kong

CSR Asia & Hong Kong Council of Social Service. Market: Hong Kong, Year: 2011

This CSR Assessment Checklist for SMEs in Hong Kong is a component of The CSR Guide for SMEs in Hong Kong. By completing this assessment checklist, SMEs are able to review and evaluate their CSR performance and take a further step to plan for their future CSR development strategically.



CSR Guide for SMEs in Hong Kong

CSR Asia & Hong Kong Council of Social ServiceMarket: Hong Kong, Year: 2011

Based on international CSR standards and research, and also successful experience of SMEs in implementing CSR practices, this practical and concise Guidebook serves as a resource and toolkit to provide useful CSR knowledge and practical tips for SMEs.


The Road So Far – the Age Discrimination Act 2004 (Cth)

Australian Human rights Commission. Market: Australia, Year: 2011

This paper replaces the previous Commission paper – ?Roadmap to the Age Discrimination Act’. It includes an update on subsequent changes made to the Act and looks at the ways in which the Act is used by members of the public / employees in exercising their rights, specifically in relation to making complaints and seeking temporary exemptions. The Act in part was a response to Australia’s international human rights obligations to avoid and eliminate age discrimination.


2010 Workers with Mental Illness: a Practical Guide for Managers

Australian Human rights Commission. Market: Australia, Year: 2010

As a manager or employer, this guide will provide you with information on how to appropriately support workers with mental illness. It also provides you with information about how to develop and promote a safe and healthy work environment for all workers.


Gender Equality Blueprint (2010)

Australian Human rights Commission. Market: Australia, Year: 2010

In the wake of securing the major reform of paid parental leave scheme for Australia, there is a risk that gender equality will be considered to be “finished business”, making further reform unnecessary. This Blueprint sets out recommendations in five priority areas which significantly affect both the public and private lives of women and men.


Retaining key employees in times of change

McKinsey and Company. Market: Global, Year:2010

Many companies throw financial incentives at senior executives and star performers during times of change. There is a better and less costly solution. It starts with identifying all key players, but targeting only those who are most critical and most at risk of leaving. Executives mustn’t view employee retention as a one-off exercise where it’s sufficient to get the incentives packages right. Download the report

RightsED – Young people in the workplace

Australian Human rights Commission. Market: Australia, Year: 2010

This Guide contains a series of activities and resources to help students explore the issues around workplace discrimination. The activities help students to draw comparisons between the dramatised workplace issues and their personal experiences by looking at how concepts of difference, discrimination and harassment may operate in their daily lives

People Matter Reward: Linking Sustainability to pay

World Business Council for Sustainable Development. Market: Global, Year: 2010

It is an introduction to the topic, presenting the business case and highlighting best practice. It is designed for sustainability experts as well as human resources leaders in their quest to understand what sustainability challenges and opportunities mean for their work.



Employee Recognition

Judith Mills and Joan Shafer. Market: U.K., Year: 2010

How much importance does your organization place on employee recognition? Recent findings by two independent consultants, Judith Mills and Joan Shafer, suggest that this is a fruitful area for organizational leaders to explore.



The Business Case for Environmental and Sustainability Employee Education

Market: Global, Year: 2010

This white paper, ** Resource The not found in tag {resource id_48311703:Bus_Case_for_Env__Sust_employee_education.pdf The Business Case for Environmental and Sustainability Employee Education} ** provides examples of an emerging trend in the business community in employee engagement and education detailed in The Engaged Organization, a 2009 report published by the National Environmental Education Foundation’s (NEEF) Business & Environment program.


Cycle to Work Guarantee: an employer’s guide

UK Dept Transport. Market: UK, Year: 2010

This to Work Guarantee Toolkit is a part of the Cycle to Work Guarantee Scheme, a voluntary initiative from the UK Department for Transport, challenging businesses to become cycle friendly employers by making it easy for staff to cycle to and from work.


Corporate Responsibility Champions Network: A ‘How to’ Guide

School of Management, Cranfield University Market: UK Year 2009

/>This guide aims to show the what, why, and how of a CR champion and related networks. CR champions are emerging as a powerful tool available for embedding CR philosophy into an organisation, proving critical in the process of embedding CR. They play a strategic role, committed to causing change and to continuing the work in the long-term.


Stakeholder Engagement: A Road Map to Meaningful Engagement

School of Management, Cranfield University Market: UK, Year: 2009

A ‘how-to’ guide for busy managers on engaging NGO and community stakeholders – a key aspect for improving the practice of responsible management. />This guide is designed to be used as a visiting card and tool for advisory services work with companies.

Corporate Responsibility Champions Network: A ‘How to’ Guide

Cranfield University. Market: Global, Year: 2009

The Doughty Centre for Corporate Responsibility at Cranfield School of Management has published the first in a new series of ‘How to’ Guides, to help practitioners develop CR champion networks within their organisation. This first guide explores current examples from best practice practitioners and management literature to provide advice on how to build and manage CR champions’ networks and related networks. Corporate_Responsibility_Champions_Network_-_A_how_to_guide.pdf


Emotional Resilience & Productivity of the Working Age Population

Market: UK, Year: 2009

A BITC UK-based study conducted by vielife and sponsored by Standard Life Healthcare. Emotional_Resilience_White_Paper_final.pdf


Fast Forward to Better Business – Make the Skills Pledge

Market: UK, Year: 2009

Fast Forward to Better Business gives you an insight into the key business benefits of making the Skills Pledge. Fast_Forward_-_Make_the_Skills_Pledge.pdf


Responsibility in a recession: Checklist for restructuring and downsizing

Market: UK, Year: 2009

Businesses are currently operating in extremely difficult circumstances facing intense pressure on cash flow as demand for many goods and services dries up, while banks are unable to provide short term funding relief. Redundancy and restructuring, including the closure of operations, are becoming a necessity as some organisations are forced to reduce overheads in order to survive. Briefing_note_-_Responsibility_in_a_recession_-_Checklist_for_restructuring_and_downsizing_-_January_2009_v1.1.pdf


The Responsible Workplace: How to survive and thrive

Market: UK, Year: 2009

The Responsible Workplace: How to survive and thrive explores how continued investment in responsible workplace practices is integral to surviving the recession and being fit for greater success when the recession ends. The_Responsible_Workplace.pdf

Leaders in the crisis: McKinsey Global Survey Results

McKinsey and Company. Market: Global, Year: 2009

Most executives are coping relatively well with the demands and effects of the economic crisis, but people problems loom on the horizon. In this survey a range of executives-from corporate directors and CEOs to middle managers-were asked if and in what way the crisis has led to changes in their professional roles and the ways in which they spend their time on and off the job.


GREEN TEAMS – Engaging Employees in Sustainability

Market: Global, Year: 2009

This report provides a summary of the emerging trends and outlines 10 best practices for green teams. It is a resource for companies and organizations just getting started and for those who want to take their existing program to its next level. It is based on interviews with green team leaders, as well as a review of the latest literature and reports on employee engagement and green teams.



Good boss, bad times

Robert Sutton, McKinsey and Company. Market: Global, Year: 2009

Management expert Robert Sutton shares lessons on handling layoffs and teams in crisis. Layoffs, pay cuts, and organizational reordering have become widespread realities in a downturn. In this interview, management professor and author Robert Sutton offers his advice on how to be a good boss in today’s difficult climate. . Listen to the podcast, watch the video or read the transcript.

Green Talent – Creating a low carbon economy

Business in the Community. Market: UK, Year: 2009

Britain’s productivity per capita puts the country 10th in the EU ’15’ and 15th out of 30 in the Organisation for Economic Co-operation and Development (OECD). The 2006 Leitch Review of Skills emphasised that maintaining and improving this economic position will depend, above all, on how well we shape a culture and environment that encourages the development of the talent, skills and creativity of our people. The UK’s success in developing a low carbon economy will also be dependent on nurturing the talents and skills of our people. BITC_briefing_note_-_Green_talent_-_creating_a_low_carbon_economy_-_February_2009_(2)-1.pdf


A Frontier of Opportunity: Critical Success Factors of Employee Volunteering Programs for the Small-to-Medium Not-for-Profit Sector

Market: Australia, Year: 2008

International research demonstrates that Employee Volunteering Programs (EVPs) are becoming increasingly popular and are a mutually beneficial activity for small-to-medium not-for-profit (NFPs) and corporations. In Australia, a similar trend is occurring as noted by the Federal Government’s Community Business Partnership initiative. The aim of the research is to determine the critical success factors of engagement between corporate EVPs and NFP organisations. EVP_Critical_Factors_Report.pdf


CSR in Asia: Who is getting it done? – The role of CSR professionals in Asia in 2008

CSR Asia. Market: Asia, Year: 2008

This report allows those working in CSR roles within companies in Asia to understand how their role compares to others. It will enable those organisations working to support companies to understand what is needed to build capacity and to review developments going forward. A survey was designed to determine the status of CSR professionals in Asia. Companies are increasingly recognising the strategic importance of building business practices that create sustainable bottom lines, sustainable global economies, environments and societies but how are they building capacity within their organisations to meet these challenges? CSR_in_Asia_Who_is_getting_it_done.pdf


How do you measure up?

Market: Global, Year: 2008

This is a guide for all HR practitioners to improving employee skills. It provides with you the Do’s and Don’ts on managing the employees. It also provides example evaluation tools and the example indicators and measures. How_do_you_measure_up.pdf


The Value of Corporate Governance & Responsible Business

Business in the Community. Market: UK, Year: 2008

By showing leadership on responsible business issues, companies can gain a competitive advantage within their sector, through increased customer loyalty, stronger brand loyalty and better employee engagement. Ensuring that responsibility is integrated into a company’s governance and that environmental and social issues are managed responsibly delivers improved financial performance for companies.


This report from BITC examined the relationship between total shareholder return and the management of environmental and social impacts in 33 FTSE companies that have measured and managed their corporate responsibility through Business in the Community’s Corporate Responsibility Index (CR Index) in each of its six years.

The results revealed that FTSE companies that actively managed and measured corporate responsibility issues outperformed the FTSE 350 on total shareholder return by between 3.3% and 7.7% throughout the period 2002-2007. How to create a strong, profitable, globally competitive company that delivers strategic business imperatives whilst being responsible to its collective stakeholders including its shareholders is essential today!


Action and engagement in the workplace.

Australia’s Inaugural CSR Summit, Market Australia, Year: 2007

In this session, we explore how and why the workplace is being transformed by CSR. We explore what works, what doesn’t work and the learning’s from those who have gone before us and paved the way.

Alec Bashinsky – National Partner People & Performance, Deloitte. (Awarded 2006 National Human Resources Leader of the Year and Best HR Director of the Year.)

Leah Sertori – CEO Melbourne Cares.

Duncan Power – CEO Charity Aid Foundation.

Alec Bashinsky

Leah Sertori

Duncan Power


Getting Strategy Right

Michael Porter. Market: UK, Year: 2007

Many companies are confused about strategies and strategic mistakes usually come from inside, not changes in external environment. Look at this powerpoint to know more how to balance different aspects in your business and get your strategy right. spp_Prof_Porter_London_Final.ppt


Graduates looking for responsible employers

Market: Australia, Year: 2007

Graduates nowadays do not only look for companies that can offer them good salary and prospects. They look for companies that put emphasis on CSR and sustainability. Look for more how situation changes in this news article. Graduates_looking_for_responsible_employer.pdf


Grow me the money.

Australia’s Inaugural CSR Summit Market Australia, Year: 2007

Associate Professor Dr Suzanne Benn – UTS School of Management and co-author of Organisational Change for Corporate Sustainability.

Professor Dean Forbes – Deputy Vice-Chancellor (International), Flinders University.

We explore how corporations are growing market share, engaging employees and building sustainable businesses based on CR and Corporate Sustainability strategies and values and how universities, as large public-private hybrids (with nationally significant commercial and export interests), are building strategies to improve both environmental and broader sustainability, particularly in the way in which they seek to insert ?community engagement’ into their strategies and connect with broader government sustainability thrusts.

Dr Suzanne Benn and Professor Dean Forbes



How aligning culture and behaviour with business strategy builds sustainable companies and feeds the bottom line.

Jeremy Nichols, Director Australia Consulting, Mettle Group.

Australia’s Inaugural CSR Summit, Market Australia, Year: 2007

The debate is over. It has been long proven that culture affects a company’s bottom line. Leadership teams create sustainable change by making the link between strategy and culture and creating the impetus for change. In this segment we explore how:

•   Culture determines the extent to which your people lay at their full potential

•   Aligning culture to strategy is the key to success

•   The momentum generated by great leadership creates the platform for that success

•   Permanent change is only achieved when people change the way they think

•   Strategy works best when backed by congruent leadership, behaviour and mindsets, symbols, systems and structure.



How Community Engagement Positively Impacts Employee Performance

Cavill & Co. Market: Australia, Year: 2007

This study looks at the relationship between a company’s charitable commitments and the impact of this on its workforce. It is found that companies can gain a competitive edge by supporting community or charitable causes that give their staff opportunities for involvement; and 82 per cent of respondents would rather work for a company that supported good causes, if all other employment factors were equal. PassionPeople_Oct_07.pdf


How to gain management buy-in that there is a better way to run a business by moving from a shareholder single bottom line approach to an all encompassing stakeholder triple bottom line approach and on the flip side, why (if at all) management need to buy in.

Australia’s Inaugural CSR Summit Market Australia, Year: 2007

Andrew Beatty – Partner Environment and Environmental Markets Group Baker & McKenzie (Co-author of Corporate Responsibility A guide for company directors).

Dani Fraillon – Director, Mettle Group.

John Reid – Research Director, Opinion Leaders.







Managing tomorrow’s people

Market: UK, Year: 2007

This study, unlike many studies that have been undertaken to explore the future of society, the environment, business and even the workplace, focuses explicitly on the business context and the impact on people and work. The pace of change in the next decade will be even more fundamental. Therefore it is important to get ourselves ready to prepare for the future business environment. pwc_managing_tomorrow_people.pdf

Now that climate change is recognised as a major risk to business, how do you elevate from belief to action? In this panel discussion, we will talk about the challenges and benefits of improved environmental management including bio-remediation, carbon trading, systemic change etc.

Environment and community.

Australia’s Inaugural CSR Summit Market Australia, Year: 2007

Professor Dean Forbes – Deputy Vice-Chancellor (International), Flinders University.

Peter David – Vice President Sales, EC3 Global.

Louise Hicks – Head of Planning, Environment and Local Government Law Practice DLA Phillips Fox.

Professor Dean Forbes

Peter David

Louise Hicks


Private Companies Survey 2007

KPMG. Market: Australia, Year: 2007

In this 2007 KPMG Survey, although Australian private companies are very optimistic about the future, 66.2 percent of them regard skills shortage with attracting and retaining qualified staff achieving sustainable business growth as the major challenges. MMA_Private-Companies-Survey_200710.pdf


Research across Boundaries: The Work/Life Balancing Act

QUT. Market: Australia, Year: 2007

This is a book of abstracts from the 2007 Faculty of Business Research Students’ Colloquium, Queensland University of Technology. The university’s students, who have been winning best paper awards at international conferences, share their research experiences and expertise.Book_o_fAbstracts_-_thoughts_on_work_life_balance.pdf


Rethinking Cost Structures: Creating a sustainable cost advantage

KPMG + The Economist. Market: Global, Year: 2007

This survey, by the Economist Intelligence Unit, aims to take an in-depth look at how businesses are addressing their cost structures and assesses their successes, the barriers to progress, and their hopes, concerns and expectations for the future. The results and subsequent analysis are intended to give valuable food for thought for those trying to get to grips with this vital issue. Rethinking_cost_structures_KPMG.pdf


Skilling the Existing Workforce

AI Group. Market: Australia, Year: 2007

This report has been prepared to bring together the stakeholder views expressed through the formal consultations on the Skilling the Existing Workforce project, a major project undertaken by the Australian Industry Group (Ai Group). Consultation_Outcomes_Report_Dec07.pdf


So you have company support for a TBL approach. How do you elevate from belief in what’s right to action and get immediate results?

Australia’s Inaugural CSR Summit, Market Australia, Year: 2007

Scott Delzoppo – Fosters, Sustainability Manager.

Russell Workman – Manager Corporate Responsibility & HBOSA Foundation Corporate Affairs, HBOS Australia.

John Fisher – a former senior partner of PWC, now business mentor, strategist and owner of several companies including BRW 2007 Fast Starter – Box Built.

Scott Delzoppo

Russell Workman

John Fisher


The CSR Manager in Australia – Research Report on Working in Corporate Social Responsibility

ACCSR. Market: Australia, Year: 2007

This report describes the results of Australia’s first survey of CSR managers and shows a rapidly-growing field of highly committed senior managers who use their corporate jobs to help make lasting positive impacts on society and the environment. The research findings also have implications for human resources managers and recruitment consultants seeking to attract the best candidates for the ever-growing number of new jobs in CSR. Report_CSR_Managers.pdf


Career Ethics and how to choose an ethical employer.

Rosemary Sainty -Career Development Manager at the University of Sydney

Australia’s Inaugural CSR Summit, Year: 2006

Rosemary has coined the term “Career Ethics” in recognition of the fact that, just as business ethics is a growing field so is the inclusion of ethical considerations in people’s career choices. Employees are keen to pursue what they perceive to be meaningful careers with employers of choice that offer things like work/life balance, genuine career opportunities for women, integrated CSR practices including consideration of environmental, social impacts and ethical governance. These are issues for individuals of all ages but it may turn out to be our Gen Ys that drive the point home, as the war for talent heats up. Rosemary shares:Research findings on the importance of an organisation’s CSR reputation on a graduate’s choice of employer, and an outline of the national resource she has developed: “How to Choose an Ethical Employer” now in circulation at Universities Australia wide.Career_ethics_Rosemary SaintyCareer_ethics_Rosemary Sainty


Tailoring Accountability and Sustainability Efforts.

PWC. Market: Global, Year: 2006

Accountability varies by region so it is important that programs be tailored to meet cultural and national norms. People in different parts of the world understand, accept and implement accountability in different ways. See here how PricewaterhouseCoopers tailor accountability and sustainability efforts; and the report showing how leading companies are beginning to translate accountabilities between the seemingly alien worlds of sustainability and business value. Beyond_rep_final_pressv.pdf


How to build organisational performance, deliver customer retention and impact the bottom line by engaging your greatest asset – your employees!

Australia’s Inaugural CSR Summit, Year: 2006

Dr Peter Langford – Voice Project, Macquarie University shares ground-breaking research examining the impact of strong social purpose on employee engagement and organisational performance.

Siobhan McHale – Occupational Psychologist and culture change specialist, Head of Breakout and Cultural Transformation ANZ, shares how ANZ values along with changing behaviours, mindsets and processes concurrently has enabled ANZ to achieve the highest staff engagement score of any large organisation in Australia & NZ – a very different picture to the 49% staff satisfaction result achieved by the bank in 2000.

Frances Feenstra – Director of Performance Improvement People PricewaterhouseCoopers shares how employee engagement delivers customer retention, operating margin and revenue growth.

How to build organisational performance, deliver customer retention and impact the bottom line by engaging your greatest asset – your employees

Dr Peter Langford

Siobhan McHale

Frances Feenstra


Learn how investing in the health and wellbeing of your employees can and will dramatically impact the bottom line.

Australia’s Inaugural CSR Summit, Year: 2006

Ellen Flint – Founder See-Change, Community Speaker and Author

Swagata Bapat – Manager Training and Development, ORYGEN Youth Health

Jennifer Jefferies – International speaker, naturopath and author of an array of books including “7 Steps to Sanity” Sanity Savers – Tips for Work Life Balance.”

In this segment we explore how to recognise and manage depression in the workforce – a growing and disturbing disability that affects one in 5 Australians. We also explore how 7 simple steps will keep you and your employees sane.


7 Steps To Sanity


How To Create A Sustainable Profitable Globally Competitive Company

Margot Cairnes – Founder and Chairman of Zaffyre International

Australia’s Inaugural CSR Summit, Year: 2006

Strategically driven leadership grounded in chaos and systems theories can result in unprecedented outcomes. And who better than Margot Cairnes one of the Greatest Minds of the 21st Century, a leading practitioner of organisational transformation for the past twenty years and founder and chairman of Zaffyre International, to share how to build a strong, profitable and robust company based on responsible business principles that can positively impact the broader community, whilst delivering strategic business imperatives. Margot challenges top level executives to proactively seek transformation that is lasting, profound and the precursor to quantum growth. Margot and her team at Zaffyre work with boards and CEOs to deliver programs that raise levels of thin and provides breakthrough strategic solutions to deliver results.


Margot has authored more than 400 articles and 5 books. To order a copy of any of Margot’s books Download the order form here.



Critical Choices. Could a journey into the future transform your organisation?

Tim Longhurst – Project Director – The Futures Foundation

Australia’s Inaugural CSR Summit, Year: 2005

Lessons from the past are not enough any more. Even learning from the present is often too late. It’s time to learn from the future – and quickly. There’s a growing corporate culture gap between organisations of the past, who were accustomed to making their own decisions behind closed doors and those of the future, who will share their decision-making with more and more stakeholders. Tim will help us explore the future so organisations can leap that corporate culture gap, turning the challenges of tomorrow.


David Sequiera – Creator of ArtBusiness – a facilitated program that opens participants up to new ways of thinking and operating.

Australia’s Inaugural CSR Summit, Year: 2005

This interactive experiential session will show you that:


•    unleashing imagination and inventiveness have no boundaries

•    observation, response and perception are the keys to being connected

•    ideas are generated through play and experimentation

•    creativity is nurtured through learning and practice


Driving Success – Marketing and Sustainable Development

World Business Council for Sustainable Development. Market: Global, Year: 2005

This briefing decribes how you can make sustainable development good for your career and good for your company. In other words, it explains how it can help your business address its strategic goals and generate long-term value; and what you can do to make this happen. WBCSD_Marketing_and_Sustainable_Development.pdf

How to build a world class company and international leaders through understanding and managing diversity

Tess Finch-Lees -Director of The Global Effectiveness Group (UK)

Australia’s Inaugural CSR Summit, Year: 2005

As consultant to FTSE 100 companies and previously manager of the Global Diversity Network (a knowledge sharing forum for global heads of diversity including Barclays, BP, Cable and Wireless, Dow Chemicals, HP, Kodak, Philip Morris and Shell), Tess will examine the crucial role of HR processes (eg performance management, defining competencies, recruitment, training and development, employee engagement etc) in promoting a safe, inclusive and productive work environment.



PANEL DISCUSSION – How to embed CSR into an organization, facilitated by Linda Funell-Milner. Panelists included Sharon Jackson (UK), Lord Michael Hastings (UK) and Janet Blake (UK)

Australia’s Inaugural CSR Summit, Year: 2005


Problem solving made easy.

Dr. Ken Hudson – Founder and Director The Idea Centre. Australia’s Inaugural CSR Summit, Year: 2005

In this final session, participants are shown a new range of practical and effective tools to

help solve problems. Why? Because CSR and sustainability is a journey and managers and

leaders need to think differently – to find new solutions to address the often conflicting demands

of the various stakeholders. These tools can be used by an individual or a group and can be used by anyone at any time for any situation.


PROGRAMS FOR CHANGE. Here we take a look at several outstanding programs that are changing lives, helping to rejuvenate our communities and or the environment.

Australia’s Inaugural CSR Summit, Year: 2005


Christine Birchall – CEO Money for Life

Financial stress is the single highest stress factor in today’s society. Money for Life is an independent financial literacy training program for corporations to help employees make informed decisions about the use and management of their money.


Frank Ryan – CEO Vox Bandicoot developers of Sustainability Street

Sustainability Street looks at individual social responsibility bringing people together in local communities to learn about ecological sustainability and to develop community programs. The programs consistently result in 20-30 per cent reduction in waste, water and energy; extraordinary, locally devised and developed group projects as well as wonderful new connections and friendships with neighbours and other local community groups. The results from such a simple initiative will astound you!


Peter Pychtin – CEO North East Quadrant and Director Live N Learn Foundation.

The Live N Learn Foundation is breaking down the pattern of homelessness and unemployment through an exceptional Public-Private Partnership (PPP) between the Dept. Housing, CFMEU, Youth Accommodation Australia and the corporate sector by providing accommodation, mentoring, education and/or employment to help break the jobless- homelessness cycle that is facing many of today’s disadvantaged.


Henry O’Cleary – CEO Greenfleet.

Greenfleet is a not for profit organisation that plants trees to offset emissions for individuals and/or organisations. Originally developed to offset new car emissions, but now providing calculators to help all Australians determine and offset emissions against air travel, car and home emissions. These trees are not harvested, providing support not only to offset greenhouse

gasses, but to reduce salinity, erosion etc, provide support to native animals and leave a legacy for all Australians.


Chris Robb – MD Sporting Spectrum.

Health and well-being can be fun. Sporting Spectrum design and implement events to deliver teamwork, boost staff morale, create networking opportunities and reward employees with a focus on maximising participation, ensuring the activities are suitable for all ages, fitness and interest levels.

View Programs for change video here.


The greatest challenge of today’s employers – recruiting and retaining quality employees

Sharon Jackson – Managing Director Carlton CSR (UK); Associated Faculty Cranfield School of Management (UK)

Australia’s Inaugural CSR Summit, Year: 2005

Sharon addresses how CSR is enabling employers to keep, engage and excite their greatest resource with case studies from around the world.



The benefits of recruiting Indigenous employees

Ms Nicole Pietrucha – Assistant Secretary of the Indigenous Employment Programmes Branch at the Department of Employment & Workplace Relations Australia’s Inaugural CSR Summit, Year: 2005

The benefits of recruiting Indigenous employees is being realised by an increasing number of private sector organisations. Many recognise that the real incomes and real jobs that companies can provide is critical to increasing the economic independence of Aboriginal and Torres Strait Islander people. The Australian Government can assist your company to meet its future workforce requirements both in the short and long term. Your contribution will provide a way of increasing the economic independence of Indigenous Australians. Case Studies will include Accor and the mining industry.



The Invisible Hand of Exclusion: Diversity Brought to Life.

Tess Finch-Lees – Director of The Global Effectiveness Group (UK).

Australia’s Inaugural CSR Summit, Year: 2005

The concept of “diversity”, by its very nature, will mean something different from one country, company and individual, to the next. Effective management of diversity involves the ability to see differences as an opportunity, not a problem, which can be harnessed in a proactive way in order to optimise business benefits. Tess focuses on the pivotal role of leaders i.e. CEO and board of directors, HR, as well as recruitment, marketing and advertising professionals, in actively promoting practices of inclusion.


What it takes to create change and how to embed CSR into the DNA of an organisation.

Linda Funnell-Milner – CSR Consultant and Chair of the GRI (Global Reporting Initiative) Initiative Stakeholder Council.

Australia’s Inaugural CSR Summit, Year: 2005

Having developed and implemented complex integrated CSR programs for Lend Lease,

Westpac and now National Australia Bank, Linda shares key learnings.


Why and how you gain buy in from the board and senior management and why reporting

is so critical.

Lynette Thornsten – Head of Community and Environment IAG.

Australia’s Inaugural CSR Summit, Year: 2005

As a former CEO of Greenpeace Australia, Director of the Greenpeace International Climate Change Campaign based in Amsterdam and Director of Social Development and Environment for Premiers NSW and now head of Community and Environment for Australia’s Largest Insurance Company, Lynette draws on her depth of experience to share how to build a business case and get support and buy in form the board and other key stakeholders.


Work Life Balance

Michael Traill – Founding CEO Social Ventures Australia Australia’s Inaugural CSR Summit, Year: 2005

A growing number of employees feel there’s a fundamental gap between their work in the corporate world and the world of making a difference to the lives of others. Many want to find a work/life balance and make a genuine contribution to society but don’t know where to start. Former executive director of Macquarie Bank’s venture capital arm, Michael will present his unique perspective on creating a workplace that is responsive to the work/life balance needs of employees. He will draw on examples of how employees can connect their Hearts to their Heads so they become more inspirational, more visionary and more understanding leaders.



Westpac. Are employees seen but not heard?

Westpac. Market: Australia, Year: 2004

It’s easy for companies like Westpac to say that their people are their greatest asset and key to achieving their strategy. See how Westpac look at what employees need and want. Westpac_SIR_2004_Employee_section.pdf


Do your people have the know-how to make your company competitive and sustainable?

World Business Council for Sustainable Development. Market: Europe

Chronos is an e-learning tutorial on the business case for sustainable development. Developed by the World Business Council for Sustainable Development and the University of Cambridge Program for Industry, it is concise, interactive, motivational and easy to use. Society now expects business to be part of the solution to issues like poverty alleviation, environmental protection, health and security. And business leaders increasingly recognise that their company’s future success depends on how well they address these challenges. So it’s time to know if your people have the know-how to make your company competitive and sustainable. chronos-teaching_employees_about_sustainability.pdf