Behaviour Change & Change Management 

Global System Change Market: Global, Year: 2014
The purpose of this website is to raise awareness about the need for system change and discuss how different segments of society, especially business, might bring it about. The System Change section discusses systems thinking, wisdom and other big picture issues. The Articles section provides more specific ideas about addressing systemic challenges and opportunities facing business and society.
Source: McKinsey Market: Global, Year: 2014
This article proposes four guidelines to help strategic planners make the crucial leap from plans to decisions.
Source: Mckinsey Market: Global, Year: 2014
Directors report that they have a greater impact as they move beyond the basics. Read more…
Source: Mckinsey Market: Global, Year: 2014
In a world where physical and virtual environments are rapidly converging, companies need to meet customer needs anytime, anywhere. Heres how.
Source: McKinsey Market: Global, Year: 2014
Five simple exercises can help you recognize, and start to shift, the mind-sets that limit your potential as a leader.
Source: McKinsey Market: Global, Year: 2014
Anyone who pulls the organization in new directions must look inward as well as outward. Read more…
Business & Sustainability Programme Online
Source: Cambridge University Market: Global , Year:2014
CISL launches an engaging new online programme to meet the needs of organisations to build capacity on sustainability at scale within their organisations. The Business & Sustainability Programme (BSP) Online provides an overview of the fundamentals of environmental and social issues and their importance to business success.
Creating Good Work: How to Build a Healthy Economy
CSR wire Talkback. Market: USA, Year: 2013
The Creating Good Work series features contributions from some of the foremost social innovators in the world, writing about what is being built to shift those social issues that often feel so intractable.

The bloggers in this series are a loose federation of colleagues brought together in the book Creating Good Work – The World’s Leading Social Entrepreneurs Show How to Build a Healthy Economy (Palgrave Macmillan, 2013). The themes explored in these blog posts will focus on the common efforts being made to demonstrate how we can create good work while benefiting others and strengthening the social well-being and economic fabric of our communities.
Givers take all: The hidden dimension of corporate culture
McKinsey Market: Global, Year: 2013
This report suggests by encouraging employees to both seek and provide help, rewarding givers, and screening out takers, companies can reap significant and lasting benefits.
Happy people, healthy bottom line.
Eco-Business. Market: Global, Year: 2013
Green building expert and thought leader Harvey Bernstein believes that the key to advancing the global green building movement comes down to one thing – making people realise how buildings impact their health and happiness. [unrecognized beecos tag: { More…}]
Syndicating the work of leadership
McKinsey & Company Market: Global, Year: 2013
Harvard Professor Gary Hamel discusses why he believes it is vital for companies to “syndicate the work of leadership” across the organization, to redistribute power, and to change the role of the top team.
Syndicating the work of leadership video and transcript
Integrating ESG issues into executive pay. Guidance for Investors and Companies.
PRI and UN Global Compact LEAD. Market: Global, Year: 2012
This guide is a tangible tool to guide dialogue between shareholders and investee companies about integrating environmental, social and governance (ESG) factors into executive pay. The document aspires to reflect a common understanding of opportunities and challenges, as well as provide practical examples of emerging practices.
PRI: A toolkit for integrating ESG issues into investment and informing investment decisions
Katie Swanston, Head of Implementation Support, PRI. Market Global, Year: 2012
This presentation by Katie, shows how the Principals for Responsible Investment (PRI) is a toolkit for integrating ESG issues into investment and informing investment decisions. It’s Grounded in fiduciary duty is both voluntary and aspirational.
Report – Insights from Corporate Responsibility Leaders
AccountAbility Institute Market: Global, Year: 2012
Corporate responsibility and sustainable development evolve due to the initiatives of bold, forward-thinking and passionate leaders. These leaders-CEOs, CSOs, Heads of NGOs, Social Entrepreneurs, and Researchers-are changing the way we think about business. AccountAbility interviews influential corporate responsibility leaders about their insights, experiences, and the lessons they learned. This publication shares highlights from their conversations with five international leaders
Organizational Health: The Ultimate Competitive Advantage
McKinsey & Company: U.S., Year: 2011
“To sustain high performance, organizations must build the capacity to learn and keep changing over time”, Scott Keller and Colin Price said. This article is adapted from Scott Keller and Colin Price’s Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage (Wiley, June 2011).
The Value of Centered Leadership
McKinsey & Company: U.S., Year: 2010
The five key capabilities that make up centered leadership-used together-are important predictors of executives’ satisfaction with their leadership performance and their life overall.
Leaders in the crisis: McKinsey Global Survey Results
McKinsey and Company Market: Global, Year: 2009
Most executives are coping relatively well with the demands and effects of the economic crisis, but people problems loom on the horizon. In this survey a range of executives-from corporate directors and CEOs to middle managers-were asked if and in what way the crisis has led to changes in their professional roles and the ways in which they spend their time on and off the job.
Learn to release your hidden assets – Discover how cafe culture can transform your company
Market: Global, Year: 2009
Cafe culture is a feature of organisations where informal learning is part of everyday life. Innovative ideas flow naturally in settings where learning of all types is intrinsically valued. Learn_to_release_your_hidden_assets.pdf
Good boss, bad times
Robert Sutton, McKinsey and Company Market: Global, Year: 2009
Management expert Robert Sutton shares lessons on handling layoffs and teams in crisis. Layoffs, pay cuts, and organizational reordering have become widespread realities in a downturn. In this interview, management professor and author Robert Sutton offers his advice on how to be a good boss in today’s difficult climate. . Listen to the podcast, watch the video or read the transcript.
Leadership for Change – Aligning Organisations for the Future
Market: UK, Year: 2009
Leaders in businesses and governments are grappling with a huge change agenda at a time when public trust in them is low. Most are still trying to transform into organisations that can take full advantage of a globally interconnected world in which knowledge and innovation are changing our lives at warp speed. Research_Paper_Leadership_for_Change_FINAL.pdf
Responsibility in a recession: Checklist for restructuring and downsizing
Market: UK, Year: 2009
Businesses are currently operating in extremely difficult circumstances facing intense pressure on cash flow as demand for many goods and services dries up, while banks are unable to provide short term funding relief. Redundancy and restructuring, including the closure of operations, are becoming a necessity as some organisations are forced to reduce overheads in order to survive. Briefing_note_-_Responsibility_in_a_recession_-_Checklist_for_restructuring_and_downsizing_-_January_2009_v1.1.pdf
How aligning culture and behaviour with business strategy builds sustainable companies and feeds the bottom line.
Jeremy Nichols, Director Australia Consulting, Mettle Group.
Australia’s Inaugural CSR Summit, Market Australia, Year: 2007
The debate is over. It has been long proven that culture affects a company’s bottom line. Leadership teams create sustainable change by making the link between strategy and culture and creating the impetus for change. In this segment we explore how:•   Culture determines the extent to which your people lay at their full potential•   Aligning culture to strategy is the key to success

•   The momentum generated by great leadership creates the platform for that success

•   Permanent change is only achieved when people change the way they think

•   Strategy works best when backed by congruent leadership, behaviour and mindsets, symbols, systems and structure.

How to create a strong, profitable, globally competitive company that delivers strategic business imperatives whilst being responsible to its collective stakeholders including its shareholders!
Margot Cairnes – Founder and Chairman of Zaffyre International. Australia’s Inaugural CSR Summit, Year: 2006
Strategically driven leadership grounded in chaos and systems theories can result in unprecedented outcomes. And who better than Margot Cairnes one of the Greatest Minds of the 21st Century, a leading practitioner of organisational transformation for the past twenty years and founder and chairman of Zaffyre International, to share how to build a strong, profitable and robust company based on responsible business principles that can positively impact the broader community, whilst delivering strategic business imperatives. Margot challenges top level executives to proactively seek transformation that is lasting, profound and the precursor to quantum growth. Margot and her team at Zaffyre work with boards and CEOs to deliver programs that raise levels of thin and provides breakthrough strategic solutions to deliver results.
Margot has authored more than 400 articles and 5 books. To order a copy of any of Margot’s books Download the order form here.
CSR Speech
How to build organisational performance, deliver customer retention and impact the bottom line by engaging your greatest asset – your employees!
Australia’s Inaugural CSR Summit, Year: 2006
Dr Peter Langford – Voice Project, Macquarie University shares ground-breaking research examining the impact of strong social purpose on employee engagement and organisational performance.
Siobhan McHale – Occupational Psychologist and culture change specialist, Head of Breakout and Cultural Transformation ANZ, shares how ANZ values along with changing behaviours, mindsets and processes concurrently has enabled ANZ to achieve the highest staff engagement score of any large organisation in Australia & NZ – a very different picture to the 49% staff satisfaction result achieved by the bank in 2000.
Frances Feenstra – Director of Performance Improvement People PricewaterhouseCoopers shares how employee engagement delivers customer retention, operating margin and revenue growth.
How to build organisational performance, deliver customer retention and impact the bottom line by engaging your greatest asset – your employees
Dr Peter Langford
Siobhan McHale
Frances Feenstra


Critical Choices. Could a journey into the future transform your organisation?
Tim Longhurst – Project Director – The Futures Foundation
Australia’s Inaugural CSR Summit, Year: 2005
Lessons from the past are not enough any more. Even learning from the present is often too late. It’s time to learn from the future – and quickly. There’s a growing corporate culture gap between organisations of the past, who were accustomed to making their own decisions behind closed doors and those of the future, who will share their decision-making with more and more stakeholders. Tim will help us explore the future so organisations can leap that corporate culture gap, turning the challenges of tomorrow.
PANEL DISCUSSION – How to embed CSR into an organization, facilitated by Linda Funell-Milner. Panelists included Sharon Jackson (UK), Lord Michael Hastings (UK) and Janet Blake (UK)
Australia’s Inaugural CSR Summit, Year: 2005
PROGRAMS FOR CHANGE. Here we take a look at several outstanding programs that are changing lives, helping to rejuvenate our communities and or the environment.
Australia’s Inaugural CSR Summit, Year: 2005
Christine Birchall – CEO Money for Life
Financial stress is the single highest stress factor in today’s society. Money for Life is an independent financial literacy training program for corporations to help employees make informed decisions about the use and management of their money.Frank Ryan – CEO Vox Bandicoot developers of Sustainability Street

Sustainability Street looks at individual social responsibility bringing people together in local communities to learn about ecological sustainability and to develop community programs. The programs consistently result in 20-30 per cent reduction in waste, water and energy; extraordinary, locally devised and developed group projects as well as wonderful new connections and friendships with neighbours and other local community groups. The results from such a simple initiative will astound you!

Peter Pychtin – CEO North East Quadrant and Director Live N Learn Foundation.

The Live N Learn Foundation is breaking down the pattern of homelessness and unemployment through an exceptional Public-Private Partnership (PPP) between the Dept. Housing, CFMEU, Youth Accommodation Australia and the corporate sector by providing accommodation, mentoring, education and/or employment to help break the jobless- homelessness cycle that is facing many of today’s disadvantaged.

Henry O’Cleary – CEO Greenfleet.

Greenfleet is a not for profit organisation that plants trees to offset emissions for individuals and/or organisations. Originally developed to offset new car emissions, but now providing calculators to help all Australians determine and offset emissions against air travel, car and home emissions. These trees are not harvested, providing support not only to offset greenhouse gasses, but to reduce salinity, erosion etc, provide support to native animals and leave a legacy for all Australians.

Chris Robb – MD Sporting Spectrum.

Health and well-being can be fun. Sporting Spectrum design and implement events to deliver teamwork, boost staff morale, create networking opportunities and reward employees with a focus on maximising participation, ensuring the activities are suitable for all ages, fitness and interest levels.
View Programs for change video here.

What is CSR and how do you apply it?
Dr. Leeora Black – MD Australian Centre for Corporate Social Responsibility and James Chisolm
– Director and Co-founder ExperiencePoint Inc (Canada).
Australia’s Inaugural CSR Summit, Year: 2005
With the assistance of Canadian developed ExperienceCSR (an award-winning e-learning business simulation that teaches participants to understand the five pillars of CSR), learn how to integrate CSR into strategic planning across an organisation and comprehend the skills and techniques for leading corporate cultural changes.
Dr Leeora Blacks Video presentation can be viewed here.
James Chisolms video presentation can be viewed here
What it takes to create change and how to embed CSR into the DNA of an organisation.
Linda Funnell-Milner – CSR Consultant and Chair of the GRI (Global Reporting Initiative) Initiative Stakeholder Council.
Australia’s Inaugural CSR Summit, Year: 2005
Having developed and implemented complex integrated CSR programs for Lend Lease, Westpac and now National Australia Bank, Linda shares key learnings.